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FAQs

Q: Is there a minimum order requirement?

A: Yes! There is a minimum order of 1 dozen cupcakes per flavour. All flavours are sold by the dozen.

Q: What is the cost of custom cupcakes?

A: All pricing is based on standard cupcakes (inclusive of icing and sugar crystals). Custom orders, including the use of fondant decoration and printable images, start at $45.00/dozen. Pricing of custom orders are based on the complexity of the design. For more detailed pricing regarding custom decor and general inquiries, please contact: info@justkupkakes.com

Q: How much notice is required for custom orders?

A: Just Kup Kakes will make all effort to ensure that your order needs can be met. However, due to growing demand, it is recommended that you book 2-weeks prior to your event in order to ensure availability.

Q: Is there a deposit required for orders?

A: Once you have placed your order, a non-refundable deposit of 50% of your order total is required. Orders will not be considered finalized until the deposit has been received. Deposits can be made using the following options:
a) Cash or
b) Interacâ„¢ e-transfer

Q: Does Just Kup Kakes deliver?

A: There is a minimum order of 3 dozen cupcakes required for delivery. There is no charge for delivery service within the City of Mississauga. Delivery fees start at $20.00. In order to determine the cost of delivery, please contact me to obtain more information.

Q: Does Just Kup Kakes only bake cupcakes?

A: Just Kup Kakes now offers customized cakes for your special occasion. There are varying factors that influence the cost of a cake (size, complexity). For more information or to inquire about a customized cake, please email: info@justkupkakes.com

Q: How do I store my cupcakes?

A: Just Kup Kakes is baked using only the finest and freshest ingredients. There are no preservatives in these products. It is recommended that you store your cupcakes at room temperature. If you are consuming your cupcakes more than 48-hours after purchase, it is recommended that you place them in an air-tight container and place them in the freezer, where they will be good up to 5 days. To thaw, leave them at room temperature for 2-3 hours before serving.

Q: Does Just Kup Kakes offer a discount for large orders?

A: We do take into consideration discounts for larger orders. Any order exceeding 7 dozen cupcakes will get a 10% discount off the final invoice. This discount will be taken off of the cupcake/decorating fees. Discount will not to be applied to delivery, display stands etc.

Q: I have a nut allergy, is it safe for me to consume Just Kup Kakes products?

A: The customer should know that there are peanuts and/or peanut products on site, and it is STRONGLY encouraged that individuals with allergies or sensitivities to any of these products are cautioned against consuming Just Kup Kakes.

Q: Can you put my company logo on a cupcake?

A: Yes! Just Kup Kakes is able to place your company logo on your custom orders.

Q: Does Just Kup Kakes offer any gluten-free cupcakes?

A: Yes! A gluten-free version of my Ghirardelli chocolate cupcake and Madagascar Bourbon vanilla cupcake is available. Just Kup Kakes takes all reasonable precautions in the selection of gluten-free ingredients (as per manufacturer specifications). Just Kup Kakes takes all caution to avoid cross-contamination with regular products containing gluten ingredients.